Support
How Can We Help?
Find answers in our documentation, get help from the community, or contact our support team.
Common Questions
How do I get started with Memvid?
Check out our Quickstart Guide to get up and running in 5 minutes. You can also watch our video tutorials for step-by-step instructions.
What's the difference between the free and paid plans?
The free tier is self-hosted with Apache 2.0 license. Paid plans include cloud hosting, more storage, advanced features, and dedicated support.
How do I report a bug?
You can report bugs on our GitHub Issues page. Please include steps to reproduce, expected behavior, and your environment details.
Do you offer enterprise support?
Yes! Enterprise customers get 24/7 dedicated support, SLA guarantees, and a private Slack channel. Contact us for details.
Still Need Help?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.
Contact Support